Terms & Conditions

OVERVIEW

Welcome to RippleNorth. The terms “we”, “us” and “our” refer to RippleNorth, operated by Bex Parker as a sole trader. RippleNorth operates this store and website, including the information, content, features, tools, products and services made available through it (the “Services”). Our online store is powered by Shopify.

These Terms of Service, together with the policies referred to within them, explain your rights and responsibilities when using our Services.

Please read these Terms carefully before using our website or placing an order. Nothing in these Terms affects your statutory rights as a consumer.

By visiting, interacting with or using our Services, you agree to these Terms of Service and our Privacy Policy. If you do not agree to them, you should not use the Services.

SECTION 1 – ACCESS AND ACCOUNT

You must be legally capable of entering into a contract to make a purchase from our store.

When using our Services or placing an order, you may be asked to provide information including your email address, billing, payment and delivery information. You agree that the information you provide is accurate, current and complete.

If you create an account, you are responsible for maintaining the security of your account credentials and for activity carried out through your account.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display and describe our products accurately. However, colours and appearance may vary slightly depending on your device, screen settings and the nature of the printing or manufacturing process.

Product descriptions, prices and availability may be updated from time to time. We reserve the right to discontinue products or limit quantities where reasonably necessary.

Many RippleNorth products are produced or printed to order by specialist fulfilment partners. This may mean that individual items within the same order are produced and dispatched separately.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase from RippleNorth. Your order is accepted when we confirm acceptance of the order.

Payment must be successfully authorised before an order can be processed.

Please check your order carefully before submitting it. Because some products enter production shortly after an order is placed, we may not always be able to stop production immediately following a cancellation request. This does not affect any cancellation or return rights you have under applicable UK consumer law.

If we are unable to accept or fulfil an order, we will contact you using the details supplied when the order was placed and arrange an appropriate refund where payment has already been taken.

Purchases are also subject to our Return and Refund Policy, which forms part of these Terms.

SECTION 4 – PRICES AND PAYMENT

Product prices, discounts and promotions may change from time to time. The price you pay will be the price displayed when your order is placed, subject to the correction of obvious pricing errors where permitted by law.

Delivery charges will be clearly displayed during checkout before you complete your purchase.

You agree to provide accurate and complete billing and payment information and confirm that you are authorised to use the payment method supplied.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times shown on our website are estimates. We aim to deliver orders within the timescales stated in our Shipping Policy, although delays may occasionally occur due to circumstances outside our reasonable control.

RippleNorth remains responsible for your order until it has been delivered to you, in accordance with applicable UK consumer law.

Orders containing multiple products may arrive in separate parcels because our products can be produced and dispatched by different specialist fulfilment partners.

Please see our Shipping Policy for further information about delivery times and charges.

SECTION 6 – INTELLECTUAL PROPERTY

The content of the RippleNorth website, including our name, branding, logos, designs, text, graphics, photographs, videos and other original content, belongs to RippleNorth or is used with permission from the relevant rights holder and is protected by applicable copyright, trademark and other intellectual property laws.

Our website and its content are provided for your personal, non-commercial use. You must not reproduce, distribute, modify, republish, sell or commercially exploit our content without prior written permission from RippleNorth or the relevant rights holder.

RippleNorth names, logos, product names, designs and slogans must not be used without our prior permission.

Shopify's name, logo and associated trademarks belong to Shopify.

SECTION 7 – THIRD-PARTY TOOLS

Our Services may provide access to tools or functionality supplied by third parties.

Your use of third-party tools may also be subject to the terms and policies of the relevant provider. We are not responsible for third-party services except where responsibility cannot lawfully be excluded.

We may introduce additional features, tools and resources in the future. Where applicable, these will also form part of the Services.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We are not responsible for the content, availability or practices of third-party websites. If you choose to visit a third-party website, you should review its applicable terms and privacy policies.

Nothing in this section excludes liability that cannot lawfully be excluded.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

RippleNorth is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with RippleNorth.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and RippleNorth, including any injury, damage or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with RippleNorth, to the extent permitted by applicable law.

SECTION 10 – PRIVACY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Our online store is powered by Shopify. Shopify processes certain personal information in connection with your access to and use of our store in order to provide its services.

Please see our Privacy Policy for further information about how RippleNorth, Shopify and other service providers process personal information.

SECTION 11 – REVIEWS, FEEDBACK AND USER CONTENT

If you submit reviews, photographs, feedback, suggestions or other content to RippleNorth, you confirm that you have the right to submit that content and that it does not infringe another person's rights or contain unlawful, abusive or misleading material.

Where you submit content for publication, you grant RippleNorth permission to use, reproduce and display that content for purposes connected with operating and promoting RippleNorth, subject to applicable law.

We may remove content that we reasonably consider unlawful, offensive, misleading or in breach of these Terms.

SECTION 12 – ERRORS AND INACCURACIES

Occasionally our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, delivery charges, delivery times or availability.

We reserve the right to correct errors and update information. If an error materially affects an order you have already placed, we will contact you and deal with the order in accordance with applicable consumer law.

SECTION 13 – PROHIBITED USES

You may use our website only for lawful purposes.

You must not use the Services to break the law, infringe intellectual property rights, harass or harm another person, transmit malicious software, attempt to gain unauthorised access to our systems, collect other people's personal information unlawfully, send spam, impersonate another person or interfere with the proper operation or security of the website.

We may restrict or terminate access to the Services where we reasonably believe these Terms have been breached.

SECTION 14 – AUTOMATED TOOLS AND AGENTS

Automated tools, bots or software agents must not be used to access, scrape, interfere with or circumvent security measures on our Services without permission, except where such activity is permitted by applicable law.

SECTION 15 – TERMINATION

We may suspend or terminate access to our Services where reasonably necessary, including where these Terms have been breached or our Services are being misused.

Provisions that by their nature should continue after termination will remain in effect.

SECTION 16 – WEBSITE INFORMATION

We take reasonable care to ensure information on our website is accurate and useful. However, general information provided through the website is not intended to constitute professional advice.

Nothing in these Terms excludes or restricts any warranty, guarantee or other right that cannot lawfully be excluded under UK consumer law.

SECTION 17 – LIABILITY

Nothing in these Terms limits or excludes liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your statutory consumer rights.

RippleNorth will not be responsible for losses that were not reasonably foreseeable when a contract was formed or for business losses arising from purchases made wholly or mainly for business purposes, to the extent permitted by law.

SECTION 18 – YOUR RESPONSIBILITIES

You agree to use our Services lawfully and in accordance with these Terms.

You are responsible for losses suffered by RippleNorth as a result of your unlawful use of the Services or deliberate breach of these Terms, to the extent permitted by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary. The remaining provisions will continue in effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

If we do not immediately enforce a right under these Terms, this does not mean that we have waived that right.

These Terms, together with the policies referred to within them and any additional terms presented to you when purchasing a product or service, form the agreement between you and RippleNorth relating to your use of the Services.

SECTION 21 – TRANSFER OF RIGHTS

You may not transfer your rights or obligations under these Terms without our consent.

We may transfer our rights or obligations where reasonably necessary, provided doing so does not reduce your rights under these Terms or applicable consumer law.

SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services are governed by the laws of England and Wales.

Nothing in these Terms affects any mandatory rights you may have under applicable consumer law.

SECTION 23 – HEADINGS

Headings are included for convenience and do not affect the interpretation of these Terms.

SECTION 24 – CHANGES TO THESE TERMS

The current version of these Terms will be available on our website.

We may update these Terms from time to time. Where a change materially affects your rights, we will provide notice where required by applicable law. Changes will not retrospectively alter the terms applying to an order already placed unless required by law or agreed with you.

SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

RippleNorth
Operated by Bex Parker, sole trader
Email: ripplenorthuk@gmail.com
Business address: 27 Nicholson Avenue, Barnsley, S75 1NH, United Kingdom

Nothing in these Terms affects your statutory rights as a consumer.